FAQs

Our signs are made from reclaimed wood so we paint and sand them for a smooth distressed look and feel. Each piece will vary slightly because we want each sign to look unique. Some signs come with knots or small cracks in the wood and we do sand it down a little but do not attempt to cover them up completely. The lettering is hand painted and the back of each sign is stamped with our logo.

What is the turnaround time on an order?

We generally ship orders within 15 business days that payment is received.  If our schedule is backed up past this for some reason, we will let you know.  If you need your order sooner than 15 business days, ask us…we might be able to accommodate your request.  Rush orders will be charged an additional fee.

How are your signs shipped?

Our signs are shipped via FedEx Ground. 

I am local. Do I still have to pay shipping?

No! Use coupon code LOCAL and it will take the shipping charges off of your order. We will contact you to make arrangements for you to pickup your sign when it is ready.

Do you take custom orders?

Yes!  Custom orders are new designs that are not currently showing in our portfolio or shop.  We will do our best to create a beautiful piece of artwork for you.  A $15 deposit is required to start the design process for a custom piece.  Email us a detailed explanation of what you have in mind and we will put together a proof for you.  Once you have approved the proof, the $15 will be applied to your total payment and payment will be due in full.  Prices on custom pieces will be determined by size of the piece, amount of lettering, and turnaround time.  If you are interested in a custom order, email us for more information.

Do you offer refunds?

Due to the custom nature of our shop, once you confirm the final proof by email and pay the order is non-refundable, unless the item comes to you damaged by the shipping process.  All returns will be reviewed on a case by case basis.

Do you offer wholesale?

Yes we do.  Email us for details.